Jabo's Home Helpers Survey

Jabo's Home Helper Customer Satisfaction Survey

Jabo's Home Helpers is your locally owned and operated handyman service.

Our goal is to: provide help for the things that matter most in your life!

In order to better serve YOU, please take the time to fill out the following survey. The survey has 3 sections and should last anywhere from 5-10 minutes depending on your answers. Please answer and fill in every field. Thank you for your help!

Part 1: Your Information

First Name:

Last Name:

Email:

Confirm Email:

City:

Phone:

Phone Type:

Part 2: Job Information

What day did we end the job?:

What day did we start the job?:

Which handyman assisted you?:

How did you hear about us?:

Is this your first experience with Jabo's Home Helpers?:

Reason for Service:

Describe what jobs were assigned to the Handyman when scheduling your Jabo's Home helpers service.

Part 3: Service Information

Questions:

	Strongly Disagree	Disagree	Undecided	Agree	Strongly Agree
My appointment was easy to schedule.
My phone interactions with Jabo's Home helpers was positive.
The Jabo's Home helper was very friendly.
The Jabo's Home helper clearly understood my needs.
The Jabo's Home helper was on time for my appointment.
I was very satisfied with the service I received.
The Jabo's Home helper left the work area clean and tidy.
I would call Jabo's Home helpers if I needed more handyman work.
I will recommend Jabo's Home helpers to all of my family and friends.

Please tell us how much you agree or disagree with the statements above.

With the above questions in mind, how would you describe the service received?:

Was everything on your 'to do' list completed?:

If no, what was left unfinished?:

Would you like Jabo's Home helpers to come back out to finish the job?:

What changes, if any, can we make to improve our customer service?:

Additional Comments or Concerns:

May we use your responses as a testimonial?:

Yes

Contact:

May we contact you about any of your responses, if we have questions?

Would you like us to contact you about any of your responses?